
Get people talking.
Word of Mouth is an independent, creative communications agency led by award-winning freelance communications professional Sophie Robinson.
We're not like the rest.
With over a decade of experience delivering effective PR, marketing and communications results for national clients across retail, tourism, hospitality and defence sectors - Word of Mouth knows how to get the right kind of people talking about (and buying from) your business!
It's not what you say, it's how you say it.
Our creative crafts
Content creation & copywriting
The bit we love - telling your story. In a world where AI dominates, we'll thoughtfully transform your PR ambitions into compelling conversations, coverage and content. We sell the sizzle rather than the sausage!
Public Relations
They say all press is good press... but we know how to deliver knockout coverage! We will really get under the skin of your business and work with your target journalists, media and influencers to create eye-catching campaigns and solid strategies!
Strategic Communications
We create communications strategies so clear, they can be understood by your staff and stakeholders alike. From brand identity to content management plans, we'll take the hard work from you!
Events & Placemaking
Yes, our words help people find out more about you, but our events and placemaking experiences will really pique their interest. Whether it's a one-off launch, or strategy proposal to maximise return on your budget, we can make your vision a reality.

Why work with us?
Whether you're a business looking to supercharge your public relations and communications strategies, or an agency needing an extra pair of hands, or ears (or eyes), we can help you.
With an honest, calm and experienced approach, we can navigate any crisis and perfect any project with positive impact and a positive attitude to boot!
We've worked with the best...
...and we think you'd fit right in here too!
